Assurant Health Extends Patient Care Health Care Advocacy Services to All Permanent Policyholders at No Additional Cost

Assurant Health and Patient Care contract is the first and only of its kind in the United States



Assurant Health and Patient Care announced that as of July 1, 2009, all Assurant Health permanent policyholders have access to health care advocacy services from Patient Care at no additional cost, to help them navigate through the health care system and become better health care consumers. In July 2008, Assurant Health became the first national carrier to offer Patient Care for new individual and small group medical plans. The contract extension between Assurant Health and Patient Care to all policyholders is the first and only of its kind in the United States.
“Assurant Health has always had a strong belief in clarifying health care for all of our customers” said Debbie Kramer, Senior Vice President, Marketing. “Contracting with Patient Care offers us yet another way to show our commitment to helping them get the information they need to make smart choices for their families,” Kramer continued.

Patient Care President and CEO Jane Cooper agreed, “Assurant Health and Patient Care are very strong partners.’ Cooper continued. “Patient Care Advocates are at the crossroads of consumers, providers and insurers – no one else offers that guidance, perspective and expertise.” Cooper said.

Patient Care’s Health Care Advocates Help Save Money, Time, Stress

Patient Care’s health care advocacy services are especially beneficial for people with high deductible health plans and/or health savings accounts (HSAs), since it lets them compare cost and quality data for up to three network providers. For example, consumers can call Patient Care 15 days before a recommended test or surgery to get quality information along with the estimated cost after network discounts for each provider.
Patient Care is automatically available to customers with qualifying plans and requires no additional paperwork by the agent. Patient Care advocates are experienced health insurance professionals who also can assist customers by:

  • Explaining health care bills, claims and benefits
  • Answering questions about HSAs and how to use them
  • Resolving issues regarding claims or billing
  • Identifying lower-cost drug options
  • Handling all of the necessary pre-authorization approvals.

For more information on Assurant Health insurance products and services, please visit For more information on Patient Care, visit

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